Refund policy
At Wheel Crafts, we value your trust and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our return and refund policy makes the process simple and transparent.
Countries Covered
This policy applies to all orders shipped within India.
Returns
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We accept returns for both defective and non-defective products.
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Products must be in new, unused condition and returned in their original packaging.
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Return requests must be initiated within 7 days from the date of delivery.
Exchanges
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We offer exchanges for eligible products.
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Exchanges are accepted within 7 days of delivery.
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Products must be returned in new, unused condition.
Return Method & Fees
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All returns must be sent by mail.
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The return shipping label is the customer’s responsibility (self-arranged).
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No restocking fees will be charged.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 7 business days.
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Shipping charges (if any) are non-refundable.
Non-Returnable Items
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Customized or personalized products.
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Products not returned in new condition or beyond the 7-day window.
How to Initiate a Return/Exchange
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Email us at [Insert Support Email] with your order number and reason for return.
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Pack the product securely in its original packaging.
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Ship it to the return address provided by our support team.
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Once inspected, we’ll process your refund or exchange within the timelines stated.
Contact Us
If you have any questions about our return & refund policy, please reach out to us at:
📧 wheelcraftsin@gmail.com